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    Frequently asked questions

    Find answers to common questions about buying & selling watches, payment methods, shipping, and more.

    Buyers

    Sellers

    How much does it cost to register with Meridian Auctions?

    It costs nothing to register with Meridian Auctions and once registered, you are able to sell, bid or ask questions on any listing.

    How much does it cost to buy an auction lot on Meridian Auctions?

    The entirety of the winning bid will be paid to the seller of the auction lot.

    When you are the highest bidder in a Meridian Auctions online auction, and the auction lot has met or exceeded the reserve, we charge you a 6% premium (plus VAT or other applicable sales tax) with a minimum charge of 42,000 Philippine Peso.

    There are no additional administrative fees on top of this from Meridian Auctions. There is an additional 3.5% charge from our payment gateway provider Xendit if you will be using their payment services.

    There may be costs for additional services such as 3rd party logistics if you choose to use thes additional services.

    Can I contact the seller during the auction?

    If you have a question about the auction lot, you can email info@meridianauctions.com and we will seek an answer to any pertinent question from the Seller. Please use the ilsting ID in the subject line.

    How do I know whether the auction lot has a reserve price?

    Unless being sold at ‘No Reserve’, all auction lots have a reserve.

    Can other bidders 'snipe' at the end of an auction to outbid me?

    Our platform prevents sniping by automatically adding more time. Any bid received within the last five minutes will automatically trigger an extra five minutes to be added. After this point, only once there are no further bids within a five-minute window will the auction end.

    Can I withdraw a bid?

    Once a bid has been placed, you cannot withdraw it. If you as the successful Buyer fail to complete the purchase of an auction for any reason other than the default of the Seller, you will be obliged to pay the 6% premium (plus VAT or other applicable sales tax) (minimum 42,000php (plus VAT or other applicable sales tax), as detailed in our fees section above) of your high bid.

    What happens at the end of the auction if I have won the bidding?

    When an auction lot sells successfully on the platform, a 6% premium (plus VAT or other applicable sales tax) (minimum 42,000php (plus VAT or other applicable sales tax)) is automatically deducted from the highest bidder’s credit card. This is a fee for using the platform and not a down payment on the auction lot. You are then digitally ‘introduced’ to the seller to complete the transaction. If the Seller is using our Managed Service you a member of the Meridian Auctions team will liaise with you regarding next steps. There are NO refunds on the buyer’s premium

    Can I follow up with the seller after the auction ends if it failed to meet reserve and I am still interested?

    If the auction lot fails to meet its reserve price, we offer sellers the option of listing the watch in our ‘Buy Now’ section. This allows the possibility of a post-auction deal.

    What happens if the auction lot has some defects that were not mentioned in the auction listing?

    Meridian Auctions hosts auction listings, but the seller is responsible for confirming the accuracy of the listing. As a bidder, it is your responsibility to satisfy yourself of the details and condition of the auction lot before placing a bid. All sales by traders made to consumers, whether sold by an individual or a business, must meet certain minimum standards. If purchased from a trader, the sale item must be of “satisfactory quality”, be “as described” and be “fit for purpose”. Therefore, items sold by traders must not be inherently faulty at the time of sale, allowing for the fact that they are second-hand, must match the description and allowing for factors like price, must be fit for their purpose.

    Does the buyer's premium include postage?

    The buyer’s premium is a fee for using the platform. Meridian Auctions is not responsible for the postage or insurance of any auction lots, and any cost associated with this is the responsibility of the buyer. As part of our Managed Services we can introduce you to our logistics partner for courier services. This would involve a separate contract between you and the 3rd prty logistics partner. The provision of this service is for your convenience only and in no way implies an endorsement or responsibility for the service provided by this company. Based on location, local collection may be possible on agreement with the seller.

    Bid increments

    The bidding is in increments of 1,000 php

    Buying watches from a different country

    Meridian Auctions is not responsible for any fees, taxes, or duty payable to import a watch. Buyers should familiarise themselves with any charges or restriction relevant to their country before placing a bid.

    What do the different types of sellers mean?

    We classify our sellers into two different categories: trade, and private. Trade sellers are acting as a business not as an individual consumer. The business may own the watch, or they may have been given the authority by the end consumer to manage the sale of the auction lot on their behalf on a Sale or Return basis. The person listed has been appointed by the business to be the point of contact with whom you will conclude the sale of the auction lot if you've won the auction. As a trade seller, they must follow all government requirements and regulations. If purchased from a dealer, the sale item must be of “satisfactory quality”, be “as described” and be “fit for purpose”. Therefore, items sold by dealers must not be inherently faulty at the time of sale, allowing for the fact that they are second-hand, must match the description and allowing for factors like price, must be fit for their purpose. Private sellers are acting as the direct end consumer. The person listed as the private seller will personally own the watch. You will deal with them directly to conclude the sale of the auction lot if you've won the auction.

    How much does it cost to sell with Meridian Auctions?

    Sellers can list for free and receive 100% of the final hammer price.

    How can i tell if you are considering my watch?

    We are passionate about and have experience with timepieces of all shapes and sizes, from collectible modern models to iconic vintage watches. To tell us more, click SELL. We'll probably want to help if you have an intriguing watch with reasonable price expectations!

    Will you consign everything that you are offered?

    Not everything will be consigned, but every watch will be given equal consideration.

    What information do I need to provide to Meridian Auctions?

    We will request important information about the watch when you submit it for review. Once we've made the decision to consign a watch, our copywriters will get in touch with you to collect more details.

    How much information about my watch's past and present do you require?

    Our goal is to make sure that, out of all online auction platforms, our listings are the most accurate. Because of this, kindly provide us with as much information as you can about your watch, including any defects or issues. Meridian Auctions undertakes due diligence, such as cross-referencing the serial number with the Art Loss Register, but it will not be responsible to either the vendor or the buyer for any inaccuracies or omissions from the description of any auction lot.

    What happens if my watch is flagged by the Art Loss Register?

    Should a watch be flagged in the Art Loss Register Database, your contact details will be passed to the Register to enable them to investigate the circumstances of the match.

    Can I set a minimum selling price for my watch?

    Sellers can request that a lot is auctioned with a reserve. The value of any reserve is agreed in consultation with the Meridian Auctions team to ensure it is realistic. Once a reserve is agreed with Meridian Auctions, you may reduce it or withdraw it by written notice to Meridian Auctions, but you cannot increase it without prior written consent. Please note that Meridian Auctions has the right to make up the difference between the highest bid and the reserve if the highest bid does not meet the reserve.

    What happens once my auction is live?

    Once the auction is live it will run for approximately 7 days during which time bids will be welcomed from amongst the registered Users of the site.

    Do I get to approve the auction listing before it goes live?

    Every listing is presented to the seller for approval before it goes live. It is the seller’s responsibility to ensure that the listing is an accurate description of the auction lot. The proposed start date for the auction will be discussed at this point.

    Can I bid on my own auction lot?

    No, you cannot, bid on your own auction, nor can you have a friend bid on your auction on your behalf. If we believe that you or someone on your behalf has bid on your Auction Lot and the Auction Lot does not sell to a real bidder as a result, you will be responsible for covering all costs incurred by Meridian Auctions that have resulted from skewing the results of your Auction Lot and your breach of the Terms and Conditions. If it is found that you or someone on your behalf has "bid up" an auction, we will have to divulge this information to the buyer and provide them with the option to no longer purchase the Auction Lot at no expense to them. If they would like to no longer purchase the Auction Lot, you (the Seller) will be responsible for covering all costs incurred by Meridian Auctions, you will be banned from using the platform in the future and you may be pursued for committing an act of fraud or other criminal offences.

    Can I withdraw my lot?

    Once you have submitted your auction lot to Meridian Auctions and the auction has gone live in our ‘Coming Soon’ section, you cannot withdraw your watch. If you do withdraw your watch, you will be obliged to pay the fees to Meridian Auctions in accordance with clause 12 in the Terms and Conditions that would have been paid by the Buyer, calculated on the last reserve you agreed with Meridian Auctions, or if none, a minimum charge.

    What happens at the end of the auction if the auction lot sells?

    The seller and buyer are then digitally ‘introduced’ to complete the transaction, unless using our Managed Service which would involve us handling all communications. You will be required to securely package and send the watch fully insured for its final verification to our designated location. If the lot passes the final verification flight we will arrange onward carriage to the buyer and your funds will be transferred via our payment partner, Xendit.

    What happens if there are no bids above my reserve price?

    If the auction lot fails to meet its reserve price, then the seller will be notified of the highest bid submitted during the auction. The seller will then have 24 hours from the end of the auction to either accept or reject this bid. This 24-hour period can be extended by agreement between us and the buyer. If there is no agreement to extend and the buyer is not notified of the acceptance of their final bid within 24 hours from the end of the auction, it will be deemed to be rejected. If the bid is accepted by the seller, we will put the buyer in touch with the seller for the sale of the auction lot. If the highest bid after the auction is rejected by the seller, then we will offer the seller the option of listing the auction lot in our ‘Buy Now’ section. This allows the possibility of a post-auction deal. Please note that Meridian Auctions, at our own discretion, has the right to make up the difference between the highest bid and the reserve if the highest bid does not meet the reserve.

    What is the ‘Buy Now’ option?

    If the auction lot does not sell when the auction period is finished, the auction lot will continue being listed on the site for a minimum of seven (7) calendar days (or more if agreed by the seller) in our Buy Now section. In this section, the watch can be purchased for the price listed (buyer’s premium included) via the ‘Buy Now’ button or you can make a ‘Final Offer’ to the seller, who can choose to accept or counter until a price is agreed

    Can I discuss a consignment with you without signing up?

    If you have a consignment to discuss, but you are not ready to sign up with an account, please contact us now by email at info@meridianauctions.com

    Still have questions? Get in touch

    Use the contact form below to ask our team any questions you may still have. We'll aim to get back to you within 2 working days.

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